WHITE PAPER - Access this essential white paper to discover the six top problems in your data center and how to effectively address them. Learn how to manage a multivendor environment, virtualize without vulnerability, take advantage of the private cloud and more.
Posted: May 1, 2012 | Published: April 26, 2012


Topics:  Best Practices | Cloud Computing | Cloud Management | Data Center Design | Data Center Management | Data Centers | Network Best Practices

WHITE PAPER - Discover how you can secure your environment at all times by taking a proactive approach to patch management. Access this guide to gain best practices for maximizing patch management effectiveness and key considerations to keep in mind.
Posted: April 24, 2012 | Published: December 31, 2011


Topics:  Best Practices | Malware | Patch Management | Security | Security Best Practices | Virtual Machine | Virus Protection | VMware

WHITE PAPER - Find out how you can optimize email delivery with a cloud-based platform designed ensure that each one of your emails is delivered straight to the inbox. Gain expert tips for how to avoid spam triggers, design appealing emails and leverage transactional emails to promote customer engagement.
Posted: April 24, 2012 | Published: April 24, 2012


Topics:  Best Practices | Campaign Management | Campaign Management Software | Customer Satisfaction | Email Management | Marketing | Spam

WHITE PAPER - Discover what the Information Technology Infrastructure Library (ITIL) is and what benefits your organization can gain from leveraging this set of best practices, such as improved service delivery and increased agility.
Posted: April 16, 2012 | Published: April 16, 2012


Topics:  Best Practices | Change Management | IT Management | IT Service Management | IT Services | ITIL | Service Level Management

WHITE PAPER - Discover how a gap analysis can reveal areas where the reality and long-term vision of your organization are diverging and provide the momentum  needed to start adopting service management best practices. Find out how gap analysis can help your company identify what it does well and how to achieve its goals.
Posted: April 13, 2012 | Published: April 13, 2012


Topics:  Best Practices | CIOs | IT Auditing | IT Best Practices | IT Infrastructure | IT Management | IT Service Management | IT Systems | ITIL

WHITE PAPER - To successfully manage a cloud environment, it's important to first understand how they differ from traditional environments. In this exclusive resource, discover how you can optimize your private or hybrid cloud and deliver against SLAs. Plus, review best practices designed to ensure that your cloud runs smoothly all the time.
Posted: March 23, 2012 | Published: March 23, 2012


Topics:  Best Practices | Cloud Computing | Cloud Management | Data Center Management | Hybrid clouds | Private Cloud | Server Virtualization

WHITE PAPER - Discover the importance of having an application performance management (APM) appliance in your organization and how it can help you execute business objectives and increase business value.
Posted: March 14, 2012 | Published: December 30, 2011


Topics:  Application Performance Management | Application Performance Management Software | Best Practices | Business Service Management | Network Appliances | Network Best Practices | Network Infrastructure | Network Management | Network Management Software | Network Managers | Network Monitoring | Network Monitoring Software | Network Performance | Networking

WHITE PAPER - Explore the top 10 must-have features in a backup and recovery solution for virtual environments in this resource. Discover how a solution designed for virtualization, as compared to traditional backup methods, can help you achieve near CDP, faster RTO and RPO, and more.
Posted: February 13, 2012 | Published: February 13, 2012


Topics:  Backup for Virtualized Servers | Best Practices | Disaster Recovery | Disaster Recovery Planning for Virtual Environments | RPO | RTO | Server Virtualization | Virtual Machine Backups

WHITE PAPER - In this Gartner report, explore some of the key considerations for planning, administering and supporting mobile devices. Discover how organizations can prepare to embrace "Bring Your Own" mobile device initiatives to satisfy employee needs for flexibility while minimizing associated risks.
Posted: January 31, 2012 | Published: January 31, 2012


Topics:  Best Practices | Data Security | Mobile Device Management | Smart Phones | Tablet PC | Wireless Computing

WHITE PAPER - In this white paper, find out how to realize the benefits of service catalogs by following ITIL guidelines and tips from organizations that have successfully implemented service catalogs.
Posted: December 6, 2011 | Published: December 6, 2011


Topics:  Best Practices | Cataloging (Information Management) | Customer Service | Document Management | ITIL | Knowledge Management

WHITE PAPER - Microsoft Exchange 2010 promises performance enhancements to those SMBs that utilize this platform, giving them a real incentive to upgrade from Exchange 2003 and 2007. Check out this white paper and learn about the benefits this platform can bring to your email messaging system and more.
Posted: June 27, 2011 | Published: June 27, 2011


Topics:  Best Practices | Email | Email Management Services | Exchange Virtualization | Storage Best Practices | Storage Management

WHITE PAPER - Organizations have been holding off on an operating system (OS) migration to Windows 7. But as times begin to turn, the case for a migration is highly compelling. This white paper highlights tips and tricks to ensure a successful migration to this OS. Get started on your migration here.
Posted: June 16, 2011 | Published: June 15, 2011


Topics:  Application Development and Integration Services | Applications Management | Best Practices | Hardware | Hardware Installation | Windows 7 | Windows XP

WHITE PAPER - Proper security of data backups doesn’t just happen. It requires thoughtful planning and careful controls. Given the implications of failure – reputational damage, direct costs, compliance issues, and sub-optimal business operations - companies owe it to themselves to take data backup security seriously.
Posted: May 13, 2011 | Published: May 13, 2011


Topics:  Backups | Best Practices | Data Destruction | Data Security | Encryption Standards | Risk Management | Storage Media | Storage Security | Tape Backups

WHITE PAPER - Data protection is critical insurance against loss of data that could cripple a business. Creating a successful disaster recovery and data protection plan requires people, process and technology in the right recipe to be successful. It is not easy work, but it is essential work.
Posted: May 11, 2011 | Published: May 11, 2011


Topics:  Backups | Best Practices | Data Loss Prevention (DLP) | Disaster Recovery | Sarbanes-Oxley Act of 2002 | Storage Systems | Tape Backups

WHITE PAPER - Forrester Research has witnessed a significant increase in organizations' adoption and interest in embedding data quality best practices, methodologies, and technologies into enterprise data management strategies and architectures. Read this whitepaper to learn more.
Posted: March 23, 2011 | Published: March 23, 2011


Topics:  Best Practices | Business Intelligence | CRM | Data Management | Data Quality | Embedded Databases | ERP | SAP (Product)