WEBCAST - Discover how you can simplify common IT scenarios such as provisioning hardware for new employees or accelerating break-fix processes with a computer imaging solution.
Posted: March 29, 2012 | Premiered: March 28, 2012


Topics:  Change Management | Desktop Applications Management | Desktop Computer Support | Desktop Management | Help Desk Management | Troubleshooting

WEBCAST - Compare the following tools from Ghost, MDT, Snap Deploy and SmartDeploy that help businesses accelerate PC deployment and ease desktop support challenges. Find out how each performs in terms of simplifying and accelerating deployment of new computers, and gain an overview of the pros and cons of each solution.
Posted: March 29, 2012 | Premiered: March 28, 2012


Topics:  Change Management | Desktop Applications Management | Desktop Computer Support | Desktop Management | Help Desk Management | Vendor Selection

WEBCAST - Your service desk should be the one stop shop for internal and external customers. But, in order for IT to be the orchestrator of knowledge and the service catalog, you need to provide excellent service and quick response times. Watch this webcast and discover the most current recommendations for service delivery and management best practices.
Posted: January 5, 2012 | Premiered: September 22, 2011


Topics:  Help Desk Management | Help Desk Management Services | Help Desk Software | Help Desks | IT Management | IT Management Services | IT Managers | IT Service Centers | IT Service Management | IT Services