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	Are you a social savvy business? sponsored by Alfresco Software WEBCAST - This informative webcast discusses how to harness the power of social media and provides a demonstration of Alfresco's enterprise content management tool. Posted: May 4, 2012 \| Premiered: May 3, 2012 Topics: Content Management \| Content Management Software \| CRM \| Customer Interaction Services \| Enterprise Content Management \| Enterprise Content Management Software \| Web 2.0 \| Web Content Management

	Leveraging Web Content Management for Improved Online Marketing sponsored by OpenText WEBCAST - This webcast discusses strategies and advantages for leveraging web content management to improve your online marketing initiatives. Posted: April 5, 2012 \| Premiered: April 5, 2012 Topics: Content Management \| CRM \| CRM Best Practices \| Customer Interaction Services \| Customer Satisfaction \| Online Marketing \| Web 2.0 \| Web Content Management

	Accela Video Whitepaper: Differentiate Your Company with Complete CRM sponsored by Oracle Corporation VIDEO - Interactions between partners, customers, and employees are much faster-paced in our highly-networked world. It is important that CRM solutions understand these relationships. Watch this video to learn strategies for CRM evolution. Posted: April 5, 2010 \| Premiered: April 5, 2010 Topics: Business Intelligence \| CRM \| CRM Best Practices \| Customer Interaction Services \| Customer Loyalty \| Customer Retention \| Customer Self-Service \| Customer Service \| Social Networking \| Web 2.0

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