WEBCAST - This informative webcast discusses how to harness the power of social media and provides a demonstration of Alfresco's enterprise content management tool.
Posted: May 4, 2012 | Premiered: May 3, 2012


Topics:  Content Management | Content Management Software | CRM | Customer Interaction Services | Enterprise Content Management | Enterprise Content Management Software | Web 2.0 | Web Content Management

VIRTUAL SEMINAR - This virtual guide delves into the tools and practices you need to deal with today's social customer.
Posted: April 30, 2012 | Premiered: April 30, 2012


Topics:  CRM | Mobile CRM | Sales | Sales and Marketing Software | Sales Channels | Sales Force Automation | Sales Representatives | Social Networking

WEBCAST - In this webcast, Vantage Point Performance’s Michelle Vazzana will reveal how to coach your reps to better performing pipelines. Watch this now and learn three classic errors in pipeline management and how to avoid them, proven best practices for managing a sales pipeline, a foolproof framework for conducting pipeline coaching sessions and more.
Posted: April 25, 2012 | Premiered: April 25, 2012


Topics:  Business Intelligence | CRM | CRM Software | Marketing | Sales | Sales Force Automation | Sales Representatives

WEBCAST - Watch this webcast as Forrester's Scott Santucci explores the new sales paradigm and discusses how businesses must alter their selling models. Also discover what the real value of a sales force is today, what today's sales person looks like and what a 'selling system' is and how it helps increase the productivity of the sales person of the future.
Posted: April 25, 2012 | Premiered: April 25, 2012


Topics:  CRM | CRM Software | Sales and Marketing Software | Sales Force Automation | Sales Order Management | Sales Representatives | Supply Chain Management

VIDEO - Hear from Brent Leary of CRM Essentials on his thoughts of SAP Sales OnDemand and its benefit to SAP current and prospective customers. Designed for the way you sell today, SAP Sales OnDemand gives you what's needed to work smarter, sell better, and win more.
Posted: April 23, 2012 | Premiered: April 23, 2012


Topics:  Cloud CRM | Collaborative Applications Software | CRM | CRM Hosting | CRM Software | Mobile CRM | SAP (Product) | Social Computing | Software as a Service

WEBCAST - This comprehensive webcast discusses brand management, the problems associated with current processes, and tips for improving your strategies.
Posted: April 12, 2012 | Premiered: April 12, 2012


Topics:  Brand Loyalty | Branding | CRM | CRM Best Practices | CRM Services | Marketing | Sales and Marketing Software

WEBCAST - This webcast discusses strategies and advantages for leveraging web content management to improve your online marketing initiatives.
Posted: April 5, 2012 | Premiered: April 5, 2012


Topics:  Content Management | CRM | CRM Best Practices | Customer Interaction Services | Customer Satisfaction | Online Marketing | Web 2.0 | Web Content Management

WEBCAST - This webcast discusses how to understand customer perspective, increase customer lifetime value, and ultimately maximize the value of customer experience management (CEM).
Posted: April 2, 2012 | Premiered: April 2, 2012


Topics:  CRM | CRM Best Practices | Customer Loyalty | Customer Retention | Customer Satisfaction | Customer Service | Customer Service Best Practices

VIDEO - View this brief video to learn how SAP has helped Tommy Hilfiger to mobilize its business processes, including making its entire look book available on the iPad and improving its relations with suppliers in over 40 countries.
Posted: March 27, 2012 | Premiered: March 27, 2012


Topics:  Business Process Management | CRM | Mobile CRM | Mobile Device Management | Mobile Device Management Software | Mobile Workers | SAP (Product) | Supply Chain Management

VIDEO - View this brief video to learn how CSC benefited from mobilizing its SAP customer relationship management (CRM) application.
Posted: March 27, 2012 | Premiered: March 27, 2012


Topics:  CRM | CRM Services | CRM Software | Mobile CRM | Mobile Device Management | Mobile Device Management Software | Mobile Workers | SAP (Product)

PODCAST - Listen to this brief podcast now as Gartner analyst Mark McDonald discusses the roles of amplifiers in the enterprise, touching on how mobility, cloud computing, analytics and social media are driving companies today. Also learn how cost, complexity and duplication can hinder collaboration efforts.
Posted: March 14, 2012 | Premiered: March 14, 2012


Topics:  CIOs | Cloud Computing | Collaboration | CRM | CRM Analytics | Data Analytics | Mobile CRM | Social Networking | Web 2.0

TRIAL SOFTWARE - Access this page to learn more about key features and register for a free 30-day trial of Quark Brand Manager.  40 users included (additional users available).
Posted: March 9, 2012 | Premiered: March 9, 2012


Topics:  Collaboration | Collaborative Applications Software | Content Management | CRM | Marketing | SaaS business intelligence | Sales and Marketing Software

VIRTUAL SEMINAR - See how to use built-in collaboration and social networking tools to connect people and insights and achieve better business results.
Posted: January 24, 2012 | Premiered: January 24, 2012


Topics:  Business Intelligence | Business Intelligence Software | Collaboration | CRM | CRM Analytics | Social Networking | Web 2.0

VIDEO - Watch this video demo to learn about Infor CRM Epiphany Interaction Advisor, an all-in-one customer interaction system that provides you with valuable customer insight for enhanced interactions and increased customer loyalty.
Posted: January 20, 2012 | Premiered: January 20, 2012


Topics:  CRM | CRM Analytics Software | Customer Data Integration | Customer Loyalty | Customer Retention | Customer Satisfaction | Dashboards

VIDEO - This brief video demo details an analytics dashboard that seamlessly pulls together analytics for campaign marketing lists. Watch this now to see how easy it is to use this dashboard for improving your marketing campaigns.
Posted: January 20, 2012 | Premiered: January 20, 2012


Topics:  Business Intelligence | CRM | CRM Analytics | Customer Data Integration | Dashboards | Data Analytics | Email Marketing | Marketing