EZINE - In this week’s Computer Weekly, we look at the IT challenges facing retailers, as consumers turn increasingly to web and mobile shopping channels. Oracle president Mark Hurd talks about how the supplier intends to simplify IT infrastructures. And new government CIO Andy Nelson discusses how he plans to transform Whitehall IT. Read the issue now.
Posted: May 7, 2012 | Published: May 8, 2012


Topics:  Cloud Computing | eCommerce | eCommerce Services | eCommerce Software | Governments | Mobile Device Management | Oracle (Product) | Retail Trade Industry | SaaS business intelligence | Web Development

WHITE PAPER - Supply chains are the blood of your business - incredibly complex, yet vital to your success. This paper explores the relationship between partners and processes and the need to enable electronic data exchange with all your suppliers. Read this to learn about the limitations of traditional integration methods and new options that enable e-commerce.
Posted: April 18, 2012 | Published: April 18, 2012


Topics:  B2B Integration | Business Intelligence | Data Integration | Data Management | eCommerce | eCommerce Software | EDI | ERP | ERP Software | Information Management | Supply Chain Collaboration | Supply Chain Management | Supply Chain Software

CASE STUDY - This case study provides insight into a business products company that needed to find a way to integrate their e-commerce strategy with their existing enterprise resource planning (ERP) system. Learn how they were able to seamlessly manage their order statuses, histories, customer items, and more alongside their ERP software.
Posted: March 20, 2012 | Published: March 20, 2012


Topics:  CRM | CRM Best Practices | CRM Services | CRM Software | Customer Data Integration | Customer Data Management | Customer Loyalty | Customer Retention | Customer Satisfaction | eCommerce | eCommerce Services | eCommerce Software | ERP | ERP Software

WHITE PAPER - Download this white paper to learn about the market-leading e-Commerce solution and how improved performance can lead to increased conversion rates and higher revenue.
Posted: March 6, 2012 | Published: January 6, 2012


Topics:  Cloud Computing | Database Administration | Database Design | Database Management | Database Performance Management | Databases | eCommerce | eCommerce Software | Oracle (Product)

ESSENTIAL GUIDE - This nine-page Buyer's Guide to Customer Relationsip Management (CRM) analyses the factors CIOs and senior IT professionals will need to consider as they plan their CRM strategies.
Posted: January 31, 2012 | Published: October 5, 2011


Topics:  B2B | B2C | CIOs | CRM | CRM Analytics | CRM Best Practices | CRM Services | CRM Software | eCommerce | eCommerce Services | eCommerce Software | Social Networking

IT BRIEFING - European consumers' growing use digital channels as part of their shopping experience is driving retailers’ focus on delivering efficient online, cross-border operations in Europe, this research report from Accenture reveals.
Posted: January 17, 2012 | Published: January 17, 2012


Topics:  eCommerce | eCommerce Services | eCommerce Software | European Union | Online Marketing | Online Payments | Online Shopping | Retail Channels | Retail Trade Industry | Sales | Sales Channels

WHITE PAPER - It is well-known that eCommerce transactions require a level of trust between participants in that trust, in this context, gives each partner confidence that the other will fulfil his part of a bargain in the future.
Posted: October 25, 2011 | Published: November 10, 2010


Topics:  eCommerce | eCommerce Services | eCommerce Software

WHITE PAPER - This paper offers ten considerations to help guide the selection criteria for your next e-commerce platform - which should ideally be the last e-commerce platform you would ever need to buy. Continue reading to learn these two technical considerations for evaluating e-commerce platforms.
Posted: July 23, 2010 | Published: July 23, 2010


Topics:  CRM | Customer Loyalty | Customer Retention | Customer Satisfaction | Customer Self-Service | Customer Service | eCommerce | eCommerce Services | eCommerce Software | Online Shopping