EGUIDE - Social networks have become a new avenue to cybercriminals today, using social engineering to exploit systems and data. In this expert resource, uncover how social networking is impacting data loss prevention (DLP) strategies and explore eight key questions to ask your vendor to help mature your DLP solution.
Posted: February 2, 2012 | Published: February 2, 2012


Topics:  Data Loss Prevention (DLP) | Data Security | Phishing | Security Management | Security Threats | Social Networking

VIDEO - With social media, IT consumerization and today’s smart device explosion, enterprises are fighting malware on multiple fronts. But fighting malware making its way to the enterprise through social networks, iPhones and Androids, poses unique challenges. In this videocast, we look at some of the emerging antimalware countermeasures.
Posted: February 1, 2012 | Premiered: February 1, 2012


Topics:  Handheld Device Security | Internet Security | Malware | Mobile Device Management | Security Management | Security Threats | Social Networking

WHITE PAPER - Use the survey results in this paper from the TheSocialCustomer.com to find out how organizations are utilizing social channels to engage their customers, and integrate these methods into your own customer experience strategy.
Posted: February 1, 2012 | Published: June 30, 2009


Topics:  CRM | CRM Best Practices | Customer Data Integration | Customer Interaction Services | Customer Satisfaction | SAP (Product) | Social Computing | Social Networking

WHITE PAPER - The 2011 threat landscape was dominated by three forceful trends – targeted attacks, social media threats and mobile malware. What does 2012 have in store for organizations and users? This report, prepared by experts at M86 Security Labs, explores the top 10 Web and email security predictions for this year.
Posted: February 1, 2012 | Published: January 30, 2012


Topics:  Email Security | Email Threats | Handheld Device Security | Internet Security | Malware | Security Management | Security Threats | Social Networking | Web Application Security

IT BRIEFING - This report extract from the Corporate Executive Board, presents key facts and figures on the take up of consumer technology in the workplace.
Posted: January 31, 2012 | Published: October 5, 2012


Topics:  CIOs | Consumer Market | Home Offices | Mobile Device Management | Mobile Workers | Productivity | Social Networking | Tablet PC

IT BRIEFING - Download this report from Arthur D Little to learn 5 key innovation concepts for CIOs and CTOs.
Posted: January 31, 2012 | Published: September 5, 2011


Topics:  B2B | CIOs | CTOs | Intellectual Property | Research and Development | Risk Management | Social Networking | Surveys

ESSENTIAL GUIDE - This nine-page Buyer's Guide to Customer Relationsip Management (CRM) analyses the factors CIOs and senior IT professionals will need to consider as they plan their CRM strategies.
Posted: January 31, 2012 | Published: October 5, 2011


Topics:  B2B | B2C | CIOs | CRM | CRM Analytics | CRM Best Practices | CRM Services | CRM Software | eCommerce | eCommerce Services | eCommerce Software | Social Networking

PODCAST - 2011 introduced an onslaught of advanced threats, with malware authors deploying more sophisticated technologies to exploit systems and steal valuable information, while generating immense revenue. In this short podcast, an ESET researcher discusses the issues faced in 2011 and offers predictions of what is in store for 2012.
Posted: January 26, 2012 | Premiered: January 26, 2012


Topics:  Cybersecurity | Hackers | Internet Security | Mobile Device Management | Rootkits | Security Management | Security Threats | Social Networking | Wireless Security

PRESENTATION TRANSCRIPT - This presentation transcript reveals key findings from a recent consumerisation poll and provides recommendations and best practices to help organisations address these key topics. Obtain predictions for the future of the media tablet market and gain insight into five trends that are shaping the consumerisation landscape.
Posted: January 25, 2012 | Published: January 25, 2012


Topics:  Consumer Market | Desktop Virtualization | Email | Email Security | Mobile Device Management | Mobile Workers | Social Computing | Social Networking

VIRTUAL SEMINAR - See how to use built-in collaboration and social networking tools to connect people and insights and achieve better business results.
Posted: January 24, 2012 | Premiered: January 24, 2012


Topics:  Business Intelligence | Business Intelligence Software | Collaboration | CRM | CRM Analytics | Social Networking | Web 2.0

IT BRIEFING - Download this report from Accenture to discover the 6 IT technology trends that will impact CIOs in 2012.
Posted: January 23, 2012 | Published: January 23, 2012


Topics:  Analytic Applications Software | CIOs | Cloud Computing | Data Analytics | Data Security | Platform as a service | Security | Social Computing | Social Networking

WHITE PAPER - Read this white paper to get a framework, plan and recommended best practices for transforming your siloed contact centers into a multi-channel servicing environment.
Posted: January 20, 2012 | Published: January 18, 2012


Topics:  Call Center Management | Call Centers | Contact Center Management | Contact Center Software | Contact Centers | CRM | CRM Best Practices | Customer Satisfaction | Customer Service | Messaging Software | Social Networking | Web 2.0

WHITE PAPER - This pivotal resource offers valuable insight into 7 security predictions for the coming year, as well as ways in which your organization can prepare for whatever lurks on the horizon.
Posted: January 18, 2012 | Published: January 18, 2012


Topics:  Cloud Computing | Cloud Security | Cybersecurity | Handheld Device Security | Internet Security | Security | Security Best Practices | Security Management | Security Policies | Security Threats | Smart Phones | Social Computing | Social Networking | Wireless Security

WEBCAST - Uncover the latest in consumerization as well as strategies for handling the growing trend.
Posted: January 10, 2012 | Premiered: January 10, 2012


Topics:  CIOs | Data Security | Desktop Virtualization | Mobile Device Management | Mobile Payments | Network Management | Security | Smart Phones | Social Networking | Tablet PC | Telecommuting

WHITE PAPER - Read this paper now to learn how you can implement social data practices into your current customer analytics program.
Posted: January 5, 2012 | Published: January 4, 2012


Topics:  Business Intelligence | Customer Data Integration | Customer Data Management | Customer Interaction Services | Customer Retention | Data Analytics | Social Networking | Web 2.0