WHITE PAPER - Managing you network is no easy task, hence the reason managed service providers (MSPs) exist. In this resource, explore the advantages of outsourcing to an MSP and best practices for finding the right MSP for your organization.
Posted: May 23, 2012 | Published: May 22, 2012


Topics:  Management Service Providers | Network Best Practices | Network Management | Network Management Services | Network Monitoring | Network Security | Network Traffic Analysis | Network Traffic Management | Networking | Outsourcing | Remote Access Security | Remote Network Management | Remote Offices | Remote Users | SLA | SLA Management Services | WAN

IT BRIEFING - CIOs are more confident of securing technology budget increases than at any time in the last five years, according to the CIO Technology Survey 2012.
Posted: May 17, 2012 | Published: May 14, 2012


Topics:  Boards of Directors | Careers | CEOs | CIOs | Compliance Audits | Data Centers | Management Training | Mergers and Acquisitions | Mobile Device Management | Outsourcing | Security | Social Computing | Social Networking | Strategic Planning | Surveys

PODCAST - Download this podcast to learn more about moving your contact center applications and Unified Communications (UC) strategies to the cloud. Uncover the benefits and pain points involved, and get help deciding if a cloud-based communication strategy is worthwhile for your organization.
Posted: May 14, 2012 | Premiered: April 24, 2012


Topics:  Contact Center Management | Contact Center Services | Contact Center Software | Contact Centers | Hardware | Hardware Virtualization | Outsourcing | Remote Offices | Remote Users | ROI | Security | TCO | Unified Messaging

PRESENTATION TRANSCRIPT - This presentation transcript explores the options of moving your contact center applications and Unified Communications strategies to the cloud. Uncover the benefits and opportunities of cloud-based solutions and potential pain points, and get help deciding if the cloud is a good option for your organization.
Posted: May 10, 2012 | Published: April 24, 2012


Topics:  Contact Center Management | Contact Center Services | Contact Center Software | Contact Centers | Hardware | Hardware Virtualization | Outsourcing | Remote Offices | Remote Users | ROI | Security | TCO | Unified Messaging

WHITE PAPER - Discover five reasons why outsourcing your network security management can help you combat malware, hackers, and the evolving threat landscape.
Posted: May 3, 2012 | Published: April 30, 2012


Topics:  Hackers | Malware | Network Security | Outsourcing | Security | Security Management | Security Managers | Security Policies | Security Systems | Security Threats

ANALYST BRIEF - Managed print services offer far-reaching environmental benefits, helping a business reduce its carbon footprint, in addition to significant cost savings, according to this report from Quocirca.
Posted: May 1, 2012 | Published: April 9, 2012


Topics:  Environmental Standards | Outsourcing | Peripheral Hardware | Printers | Printing Protocols | Printing Utilities

WEBCAST - This webcast explores the option of moving your contact center applications and Unified Communications strategies to the cloud. Uncover the benefits and opportunities of cloud-based solutions, and get help deciding whether being in the cloud or on-premise is best for your organization.
Posted: April 27, 2012 | Premiered: April 24, 2012


Topics:  Contact Center Management | Contact Center Services | Contact Center Software | Contact Centers | Hardware | Hardware Virtualization | Outsourcing | Remote Offices | Remote Users | ROI | Security | TCO | Unified Messaging

IT BRIEFING - Packed with graphs and diagrams, the report is essential reading for any organisation working with, or thinking of working with Capita.
Posted: April 23, 2012 | Published: April 23, 2012


Topics:  Business Process Outsourcing | Contracts | Financial Services | Government Agencies (non-U.S.) | Outsourcing | Professional Services Industries | Public Sector | Vendor Selection | Vendors

WEBCAST - This brief webcast highlights how one organization leveraged HP's business process outsourcing as a platform for growth and competitiveness. Challenges and opportunities of outsourcing financial business processes are explored.
Posted: April 17, 2012 | Premiered: April 17, 2012


Topics:  Business Management | Business Process Management | Business Process Outsourcing | Business Processes | Financial Management | Financial Services | Outsourcing

IT BRIEFING - This special nine-page report from Computer Weekly analyses the challenges facing IBM, its financial performance, the services it offers.
Posted: April 10, 2012 | Published: April 10, 2012


Topics:  Analytic Applications Software | Business Intelligence | Cloud Computing | Consulting Services Industry | Lotus Notes | Mainframe Computers | Mainframe Operating Systems | Mainframe Server Hardware | Outsourcing | Security | Server Appliances | SharePoint | Software | Storage Devices | Systems Integration | Systems Integration Services | Vendors | z/OS

WHITE PAPER - This white paper offers eight solid reasons why outsourcing your records management makes more sense than managing it in-house.
Posted: April 9, 2012 | Published: March 13, 2012


Topics:  Compliance (Systems Operations) | Compliance Best Practices | Data Management | Document Management | Outsourcing | Records Management | Records Management Software

WHITE PAPER - This guide is designed to help you identify your biggest, untapped cost-saving opportunities and see how outsourcing your records management can dramatically cut business expenses while improving your service to internal and external customers.
Posted: March 13, 2012 | Published: March 13, 2012


Topics:  Content Management | Data Management | Enterprise Asset Management Software | Enterprise Content Management | Offshore Outsourcing | Outsourcing | Records Management

IT BRIEFING - The latest IT outsourcing trends from global law firm Morrison & Foerster.
Posted: March 5, 2012 | Published: March 5, 2012


Topics:  Budgeting | Business Continuity Planning | Business Process Outsourcing | Cloud Computing | Government Agencies (non-U.S.) | Government Agencies (U.S.) | Outsourcing | Privacy Rights | Security | Security Management | Vendor Selection | Vendors

EGUIDE - When planning a migration to the cloud, IT pros must carefully map a strategic plan for a successful transition. This essential e-guide, directly from our editors, describes the top criteria and guidelines that should be followed when building a cloud strategy.
Posted: March 1, 2012 | Published: March 1, 2012


Topics:  Cloud Computing | Cloud Management | Data Center Consolidation | Data Center Management | Outsourcing | Systems Management | Systems Management Services

ESSENTIAL GUIDE - This study evaluates the leadership role that Chief Information Officers performs in helping their organisations achieve their commercial goals
Posted: February 29, 2012 | Published: February 29, 2012


Topics:  CEOs | Change Management | CIOs | Leadership | Outsourcing | Smart Phones | Training