WHITE PAPER - Managing you network is no easy task, hence the reason managed service providers (MSPs) exist. In this resource, explore the advantages of outsourcing to an MSP and best practices for finding the right MSP for your organization.
Posted: May 23, 2012 | Published: May 22, 2012


Topics:  Management Service Providers | Network Best Practices | Network Management | Network Management Services | Network Monitoring | Network Security | Network Traffic Analysis | Network Traffic Management | Networking | Outsourcing | Remote Access Security | Remote Network Management | Remote Offices | Remote Users | SLA | SLA Management Services | WAN

PRESENTATION TRANSCRIPT - The Carrier Cloud is a superior class of public cloud services, which serves customers better and enables MSPs to further leverage the cloud for their own business benefits.
Posted: May 15, 2012 | Published: May 15, 2012


Topics:  Cloud Computing | Cloud Disaster Recovery | Cloud Management | Cloud Security | Cloud Storage | Cloud Storage Services | Customer Loyalty | Customer Retention | Customer Satisfaction | Hybrid clouds | Management Service Providers | Networking | Private Cloud | Private cloud computing | Public Cloud | Public cloud computing | SLA

WEBCAST - Uncover the details about the Carrier Cloud: A better class of public cloud services that will serve customers better and also further enable MSPs to exploit the cloud for their own business benefits.
Posted: May 7, 2012 | Premiered: April 24, 2012


Topics:  Cloud Computing | Cloud Disaster Recovery | Cloud Management | Cloud Security | Cloud Storage | Cloud Storage Services | Customer Loyalty | Customer Retention | Customer Satisfaction | Hybrid clouds | Management Service Providers | Networking | Private Cloud | Private cloud computing | Public Cloud | Public cloud computing | SLA

WHITE PAPER - Access this white paper to learn process of moving from a break/fix model to managed services. Discover how managed services can provide your organization with stable revenue and opportunity for growth.
Posted: May 7, 2012 | Published: May 7, 2012


Topics:  Channel Management | Channel Management Software | Customer Service | Customer Service Best Practices | IT Best Practices | IT Management | IT Management Services | IT Service Management | Management Service Providers

WHITE PAPER - Mobile operators today have the distinct ability to become service innovators and drive profitability with the advent of Mobile Internet 3.0. Learn how you can expand your data revenue base in this resource.
Posted: May 1, 2012 | Published: April 23, 2012


Topics:  Cloud Computing | Cloud Management | Data Management | Internet | Internet Access | Internet Services | Management Service Providers | Mobile Device Management | Mobile Device Management Software | Mobile Middleware | Mobile Workers | VARs

WHITE PAPER - Uncover how you can use automation for cloud infrastructure operations management to ensure customer satisfaction, broaden your service offerings, and increase financial return.
Posted: April 30, 2012 | Published: April 30, 2012


Topics:  Cloud Archive | Cloud Backup | Cloud Computing | Cloud Disaster Recovery | Cloud Management | Cloud Security | Cloud Storage | Cloud Storage Services | Infrastructure as a Service (IaaS) | Management Service Providers | Server Management | Storage Management

WHITE PAPER - Access this white paper for the top ten considerations for selecting a remote monitoring and management solution that will streamline management processes to allow for business growth while also increasing services levels.
Posted: April 27, 2012 | Published: April 27, 2012


Topics:  Channel Management | Channel Management Software | Customer Service | Customer Service Best Practices | Management Service Providers | Remote Computing | Remote Support Services

WHITE PAPER - Uncover the opportunities available with data protection in the cloud, and learn key factors to consider when choosing a cloud backup platform vendor to partner with.
Posted: April 20, 2012 | Published: April 20, 2012


Topics:  Backups | Cloud Backup | Cloud Computing | Cloud Management | Cloud Security | Cloud Storage | Cloud Storage Services | Data Security | Hybrid clouds | Management Service Providers | Private Cloud | Public Cloud

WHITE PAPER - In this year’s report you will be able to see analysis presented on a global basis, compare trends across continents and explore country-by-country overviews. The results show that the CIO community is wrestling with significant pressures as the Great Recession fades into history and a new decade, with a new competitive landscape, emerges.
Posted: October 25, 2011 | Published: April 1, 2010


Topics:  CIOs | Management Service Providers | Management Training

WHITE PAPER - Most IT budgets work on the basis that 70% of costs go on operations, and 30% on innovation – but many IT managers would prefer that ratio to be reversed. Servers are often seen as an operational burden requiring costly management time, so how can you free up cost and time to allow more of your server budget to be spent on innovation?
Posted: October 24, 2011 | Published: November 30, 2010


Topics:  Management Service Providers | Server Management | Server Provisioning

EGUIDE - Access this essential resource from our editors to learn more about the hybrid cloud and what it means for Channel providers.
Posted: September 9, 2011 | Published: September 9, 2011


Topics:  Cloud Computing | Cloud Management | Hybrid clouds | Management Service Providers | Private Cloud | Public Cloud | Public cloud computing