WHITE PAPER - Learn how in four simple steps you can take advantage of Blue Coat's expertise and technology to gain visibility and control for an effective WAN performance strategy.
Posted: May 2, 2012 | Published: April 30, 2012


Topics:  Cloud Computing | IPv6 | Network Management | Network Monitoring | Network Monitoring Software | Network Performance | Network Performance Management Software | Network Traffic Analysis | Network Traffic Management | Networking | Remote Offices | Remote Users | Social Networking | Software as a Service | Unified Messaging | WAN

CASE STUDY - This case study explores how AAA Southern New England established a new call center, implemented VoIP, and integrated SIP trunking into their branch offices.
Posted: April 13, 2012 | Published: April 13, 2012


Topics:  Call Center Management | Call Center Services | Call Center Software | Call Centers | Disaster Recovery | Security | SIP | Unified Messaging | VoIP

WHITE PAPER - Access this resource to learn about a comprehensive unified communications solution that will help you facilitate easy collaboration every time, from any workspace.
Posted: March 16, 2012 | Published: February 29, 2012


Topics:  Application Deployment | Application Hosting | Application Life-Cycle Management | Application Life-Cycle Management Software | Application Performance Management | Application Performance Management Software | Applications Management | Network Architectures | Network Best Practices | Network Design | Network Infrastructure | Network Management | Network Management Software | Network Managers | Network Monitoring | Network Monitoring Software | Network Performance | Network Performance Management Software | Network Security | Network Traffic Management | Networking | Unified Messaging | Videoconferences

WEBCAST - In this quickcast, Joel Blaiberg, author of “Four Steps to Planning a Successful Migration” will provide a brief overview of the best practices that can save your organization time and money before and after your next migration project.
Posted: March 7, 2012 | Premiered: March 15, 2012


Topics:  Change Management | Communications Systems | Unified Messaging | Unified Messaging Systems | User Experience | Videoconferencing Systems

WEBCAST - There are many options when it comes to a migration: Office 365, on-premises, or a hybrid environment. In this webcast, Joel Blaiberg, author of “Four Steps to Planning a Successful Migration," discusses migration strategies and best practices that can save your organization time and money in your next migration project.
Posted: March 7, 2012 | Premiered: March 15, 2012


Topics:  Change Management | Communications Systems | Email Management | Unified Messaging | Unified Messaging Systems | User Experience

WHITE PAPER - In this exclusive FAQ, discover how you can overcome common migration and management challenges to keep your unified communications systems running in peak condition.
Posted: March 27, 2012 | Published: March 27, 2012


Topics:  Change Management | Communications Networks | Communications Systems | Email | Email Management | Unified Messaging | Videoconferences | Videoconferencing Systems

CASE STUDY - Check out this case study to learn how a network infrastructure solutions provider used SIP enablement and Unified Communications to minimize costs, increase productivity, and expand their global reach.
Posted: April 16, 2012 | Published: January 31, 2012


Topics:  Data Management | Network Infrastructure | Networking | SIP | Telecommunications Infrastructure | Telecommunications Networks | Telephony Systems | Unified Messaging | Unified Messaging Systems | VPN

WHITE PAPER - The widespread adoption of unified communications (UC) only proves its importance to the workplace. In this resource, uncover the benefits of and case for adding visual communications and video to your UC strategy.
Posted: April 10, 2012 | Published: December 30, 2011


Topics:  Collaboration | Communications Hardware | Communications Networks | Communications Software | Communications Systems | Unified Messaging | Videoconferences | Videoconferencing Hardware | Videoconferencing Software | Videoconferencing Standards | Videoconferencing Systems | WAN

WHITE PAPER - The dial plan is a key element in Cisco Unified Communications Manager (CUCM) environments. The dial plan is at the very core of the user experience. For companies that have multiple locations, or that are global, a comprehensive dial plan can become large and very complex.
Posted: November 6, 2009 | Published: November 5, 2009


Topics:  Communications Diagnostic and Test Equipment | Communications Hardware | Communications Networks | Communications Software | Communications Systems | Unified Messaging | Unified Messaging Systems

PRESENTATION TRANSCRIPT - This presentation transcript explores the options of moving your contact center applications and Unified Communications strategies to the cloud. Uncover the benefits and opportunities of cloud-based solutions and potential pain points, and get help deciding if the cloud is a good option for your organization.
Posted: May 10, 2012 | Published: April 24, 2012


Topics:  Contact Center Management | Contact Center Services | Contact Center Software | Contact Centers | Hardware | Hardware Virtualization | Outsourcing | Remote Offices | Remote Users | ROI | Security | TCO | Unified Messaging

WEBCAST - This webcast explores the option of moving your contact center applications and Unified Communications strategies to the cloud. Uncover the benefits and opportunities of cloud-based solutions, and get help deciding whether being in the cloud or on-premise is best for your organization.
Posted: April 27, 2012 | Premiered: April 24, 2012


Topics:  Contact Center Management | Contact Center Services | Contact Center Software | Contact Centers | Hardware | Hardware Virtualization | Outsourcing | Remote Offices | Remote Users | ROI | Security | TCO | Unified Messaging

PODCAST - Download this podcast to learn more about moving your contact center applications and Unified Communications (UC) strategies to the cloud. Uncover the benefits and pain points involved, and get help deciding if a cloud-based communication strategy is worthwhile for your organization.
Posted: May 14, 2012 | Premiered: April 24, 2012


Topics:  Contact Center Management | Contact Center Services | Contact Center Software | Contact Centers | Hardware | Hardware Virtualization | Outsourcing | Remote Offices | Remote Users | ROI | Security | TCO | Unified Messaging

VIRTUAL SEMINAR - In the first of SearchUnifiedCommunications.com’s three-part guide on selecting collaboration products, this document takes a look at the business and technology issues associated with them and provides expert guidance on the benefits you can reap by taking advantage of the various types of collaboration solutions.
Posted: May 16, 2012 | Premiered: May 16, 2012


Topics:  Collaboration | Instant Messaging | Mobile Workers | Remote Offices | Remote Users | Smart Phones | Social Networking | Tablet PC | Unified Messaging | Unified Messaging Systems | Videoconferences

VIRTUAL SEMINAR - This is the third piece in SearchUnifiedCommunications.com's three-part guide on collaboration products. This expert asset takes a deep dive into the requirements that should seal the deal in terms of final considerations when purchasing a collaboration solution.
Posted: May 16, 2012 | Premiered: May 16, 2012


Topics:  Architectures | Cloud Computing | Collaboration | Mobile Workers | Remote Offices | Remote Users | Unified Messaging | Unified Messaging Systems | VDI | Vendors

VIRTUAL SEMINAR - Part two of SearchUnifiedCommunications.com's three-part guide on collaboration products offers expert insight into gathering pertinent information into the technical information necessary to move forward in the process.
Posted: May 16, 2012 | Premiered: May 16, 2012


Topics:  Collaboration | Instant Messaging | International Telecommunication Union | M2M Communications | Mobile Workers | SIP | Social Networking | Unified Messaging | Unified Messaging Systems | VDI | Videoconferences