WHITE PAPER - The widespread adoption of unified communications (UC) only proves its importance to the workplace. In this resource, uncover the benefits of and case for adding visual communications and video to your UC strategy.
Posted: April 10, 2012 | Published: December 30, 2011


Topics:  Collaboration | Communications Hardware | Communications Networks | Communications Software | Communications Systems | Unified Messaging | Videoconferences | Videoconferencing Hardware | Videoconferencing Software | Videoconferencing Standards | Videoconferencing Systems | WAN

CASE STUDY - In this case study, learn how a bank improved their crisis management communications with help from BlackBerry Solution.
Posted: April 6, 2012 | Published: April 6, 2012


Topics:  Cache | Communications Software | Communications Systems | Messaging Security | Messaging Software | Mobile Device Management | Mobile Workers | Smart Phones

WHITE PAPER - In this brief resource, you will discover best practices for proactive outbound communications including 7 critical success factors for leveraging these tools and gaining competitive advantage.
Posted: March 22, 2012 | Published: March 22, 2012


Topics:  Communications Software | CRM | CRM Best Practices | CRM Services | CRM Software | IVR | Mobile CRM | SMS

DATA SHEET - Learn about a product that can help you with voice and video management to enable a rich collaborative experience for all of your users.
Posted: March 22, 2012 | Published: January 31, 2012


Topics:  Collaboration | Collaborative Applications Software | Communications Networks | Communications Software | Network Management | Network Management Software | Network Managers | Network Monitoring | Network Monitoring Software | Network Performance | Network Performance Management Software | Networking

DATA SHEET - Discover the value of a video service assurance and management system and the collaboration benefits it can bring to your enterprise.
Posted: March 16, 2012 | Published: March 16, 2012


Topics:  Collaboration | Communications Hardware | Communications Software | Communications Systems | Network Infrastructure | Network Management | Network Monitoring | Network Monitoring Software | Network Performance | Network Performance Management Software | Networking | Reporting Software | Troubleshooting | Videoconferences | Videoconferencing Hardware | Videoconferencing Software | Videoconferencing Standards | Videoconferencing Systems

CASE STUDY - Uncover why a implementing a CallCopy recording solution that is easy to use, search, update, support and maintain can offer a lower TCO than other solutions, as well as fulfilling all your call recording needs.
Posted: February 10, 2012 | Published: February 10, 2012


Topics:  Application Programming Interfaces | Audio Standards | Call Center Software | Call Centers | Communications Software | Compliance Best Practices | Customer Service | Customer Support Software | Encryption Standards | Quality Control

TRIAL SOFTWARE - Receive a 30 day no-risk trial of Office 365, a suite of Internet-based services devised to help meet your needs for robust security, 24/7 reliability, and user productivity.
Posted: January 1, 2012 | Premiered: December 23, 2011


Topics:  Cloud Computing | Cloud Security | Collaboration | Collaborative Applications Software | Communications Software | Microsoft Office | Network Management | Network Security | Security | SharePoint

WHITE PAPER - In Quocirca’s evaluation of major providers of Managed Print Services (MPS) in Europe, Quocirca found that Xerox and HP  lead the pack, due to their  global scale and broad service capabilities. The analysis also showed that Ricoh and Lexmark  have gained considerable ground, demonstrating effective maturity and service delivery excellence.
Posted: October 24, 2011 | Published: January 25, 2011


Topics:  Communications Networks | Communications Software | IT Services | Networking | Networking Hardware | Outsourcing

WHITE PAPER - Nearly half of office employees access Facebook during work.  Nucleus found companies effectively lose an average of 1.5 percent of total office productivity when employees can access Facebook during the work day.
Posted: October 21, 2011 | Published: February 9, 2011


Topics:  Communications Hardware | Communications Networks | Communications Software | Networking | Networking Hardware

WHITE PAPER - This whitepaper, aimed strategic decision makers, will discuss how you can reduce telephony costs, maximize your ROI and improve your business collaboration and communication activities.
Posted: July 11, 2011 | Published: August 10, 2010


Topics:  Collaboration | Communications Networks | Communications Software | Communications Systems | IP | IP Telephony | Telephony Systems

WHITE PAPER - The dial plan is a key element in Cisco Unified Communications Manager (CUCM) environments. The dial plan is at the very core of the user experience. For companies that have multiple locations, or that are global, a comprehensive dial plan can become large and very complex.
Posted: November 6, 2009 | Published: November 5, 2009


Topics:  Communications Diagnostic and Test Equipment | Communications Hardware | Communications Networks | Communications Software | Communications Systems | Unified Messaging | Unified Messaging Systems