WHITE PAPER - Access this white paper to learn process of moving from a break/fix model to managed services. Discover how managed services can provide your organization with stable revenue and opportunity for growth.
Posted: May 7, 2012 | Published: May 7, 2012


Topics:  Channel Management | Channel Management Software | Customer Service | Customer Service Best Practices | IT Best Practices | IT Management | IT Management Services | IT Service Management | Management Service Providers

WHITE PAPER - Access this white paper to see how your organization can create a mobile workforce. Discover the key considerations for using mobility productively.
Posted: April 27, 2012 | Published: April 27, 2012


Topics:  Channel Management | Channel Management Software | Mobile Device Management | Mobile Device Management Software | Mobile Workers | Remote Access Protocols

WHITE PAPER - Access this resource to discover the valuable uses of remote monitoring and management. Learn how to provide your customers with better service while also increasing efficiency.
Posted: April 27, 2012 | Published: April 27, 2012


Topics:  Channel Management | Channel Management Software | Customer Service | Customer Service Best Practices | Remote Network Management | Remote Support Services

WHITE PAPER - Access this white paper for the top ten considerations for selecting a remote monitoring and management solution that will streamline management processes to allow for business growth while also increasing services levels.
Posted: April 27, 2012 | Published: April 27, 2012


Topics:  Channel Management | Channel Management Software | Customer Service | Customer Service Best Practices | Management Service Providers | Remote Computing | Remote Support Services

WHITE PAPER - Learn how developing a vendor management service offering can create a new revenue stream for your business and reduce complexity for your clients. This essential white paper provides seven steps to help you get started.
Posted: April 25, 2012 | Published: April 24, 2012


Topics:  Business Management | Business of Information Technology | Business Service Management | Channel Management | Channel Management Software | Vendor Selection | Vendors

WHITE PAPER - Learn how to grow your managed services business with the use of a strategic marketing plan. This white paper outlines five steps to expand your clientele.   
Posted: April 24, 2012 | Published: April 24, 2012


Topics:  Business Development | Business Management | Channel Management | Channel Management Software | Customer Service | Marketing

EGUIDE - Access this e-guide to discover how resellers can take advantage of the growing virtualisation market. Explore topics like managing the complexities of virutalisation projects and delivering real expertise for virtual business.
Posted: April 20, 2012 | Published: April 20, 2012


Topics:  Channel Management | Channel Management Software | Desktop Virtualization | Security | Security Management | Virtual Desktop Infrastructure | Virtual Machine Backups | Virtualization Security