CASE STUDY - Access this exclusive case study to gain insight on how Netherlands Railways, the nation's largest and Europe's busiest, was able to save € 20 million annually by crafting an optimized operating plan that improves service quality, reduces costs, and provides guidance for future infrastructure investments.
Posted: May 18, 2012 | Published: May 1, 2012


Topics:  Business IT Alignment | Business Management | Business Process Management | Customer Retention | Customer Satisfaction | Customer Service | IT Infrastructure | IT Management

WHITE PAPER - The right Executive Dashboard can be one of the most catalytic investments an enterprise makes, if you chose the right one. Access this informative white paper to discover who is using Executive Dashboard and why, what design points every CIO should consider, the financial benefits those using Executive Dashboard are witnessing, and more.
Posted: May 17, 2012 | Published: May 1, 2012


Topics:  Business Intelligence | Business IT Alignment | Business Management | Business Process Management | Dashboards | IT Best Practices | IT Management | IT Service Management

WHITE PAPER - When embarking on any business effort — an IT project, for example — strategy and planning should go hand in hand. A comprehensive project plan lacks value unless you align it with a solid strategy.
Posted: May 17, 2012 | Published: December 31, 2009


Topics:  Business Architectures | Business Consulting Services | Business IT Alignment | Business Process Modeling | IT Consulting Services

WHITE PAPER - The demand for greater ecommerce capabilities is growing leading CIOs and IT professionals concerned with choosing the perfect vendor. Through this in-depth vendor analysis by Gartner, uncover the top 6 questions you should ask and the strengths and weaknesses of the top 20 e-commerce vendors.
Posted: May 17, 2012 | Published: November 3, 2011


Topics:  Business IT Alignment | Business Management | Business Process Management | Business Process Management Software | CIOs | eCommerce | eCommerce Services | Vendor Selection | Vendors

WHITE PAPER - Data center infrastructure management (DCIM) offers data center managers countless benefits as it brings facilities and IT together to achieve increased availability, efficiency, and cost savings. Access this white paper to discover what components make up an enterprise-grade DCIM strategy and what to look for in a DCIM vendor.
Posted: May 15, 2012 | Published: January 1, 2011


Topics:  Business IT Alignment | Business Management | Data Center Infrastructure Efficiency | Data Center Management | Data Centers | IT Infrastructure | IT Management

WHITE PAPER - Access this resource to uncover how datacenter infrastructure management brings IT and facilities together to create a datacenter-wide view that opens the door for creating business value, innovating the datacenter, and increasing flexibility to respond to changing business needs.
Posted: May 15, 2012 | Published: September 1, 2011


Topics:  Business IT Alignment | Business Management | Cloud Computing | Data Center Infrastructure Efficiency | Data Center Management | Data Centers | IT Infrastructure | IT Management

WHITE PAPER -

Read this white paper to learn how a business intelligence competency center (BICC) provides essential support for collaboration between IT and business managers to help ensure the quality and integrity of your data and properly deploy your business intelligence resources.
Posted: May 14, 2012 | Published: August 31, 2011


Topics:  Business Intelligence | Business Intelligence Software | Business IT Alignment

EGUIDE - Access this e-guide to uncover how CIOs can solve the data quality issues they are faced with today. Gain insight on how to ensure that the delivery of actionable information is timely, relevant, accurate, and consistent, and an innovative new role emerging among businesses – the Chief Data Officer.
Posted: May 9, 2012 | Published: May 1, 2012


Topics:  Business Intelligence | Business IT Alignment | CIOs | Data Management | Data Quality | IT Best Practices | IT Management

WEBCAST - Access this webcast to learn how Lexmark International, a company with offices in over 170 companies, was able to streamline IT management to improve overall business processes. Discover the importance of 360-degree visibility into all aspects of the business and how modernizing IT management leads to benefits such as higher customer retention.
Posted: May 9, 2012 | Premiered: April 25, 2012


Topics:  Business IT Alignment | Business Process Management | Business Processes | CIOs | IT Best Practices | IT Infrastructure | IT Management | IT Managers

EBRIEF - In this expert e-brief discover the answers to every CIOs top change management questions. Uncover strategies for keeping up with the rapid pace of change management, how much of the change management process should be automated, how to speed up the change management process to keep pace with business demands, and much more.
Posted: May 8, 2012 | Published: May 1, 2012


Topics:  Business IT Alignment | Business Management | Business Performance Management | Business Process Management | Change Management | CIOs | IT Management | IT Managers | IT Service Management

WHITE PAPER - Access this resource to discover the ways that application performance management (APM) creates an agile IT environment that offers measurable benefits, including improved end-user satisfaction, increased efficiency, and greater support of business objectives.
Posted: May 8, 2012 | Published: May 1, 2012


Topics:  Application Performance Management | Application Performance Management Software | Business IT Alignment | Business Management | Business Process Management | Business Process Management Software | CIOs | IT Management | IT Managers

WEBCAST - Access this brief webcast to discover an innovative new IT Service Management software (ITSM) designed to enable enterprises to quickly recognize, respond to, and resolve ITSM issues through automation and end-to-end visibility – as well as identify potential problems and resolve them before they affect the business.
Posted: May 8, 2012 | Premiered: May 8, 2012


Topics:  Business IT Alignment | Business Management | Business Performance Management Software | Business Process Automation Software | Business Process Management | Business Process Management Software | IT Management | IT Managers | IT Service Centers | IT Service Management

WHITE PAPER - Access the resource to discover the 5 stages of an effective IT risk mitigation program, the 5 components of efficiently managing IT risks and 5 questions to ponder when assessing risk solutions.
Posted: May 4, 2012 | Published: October 1, 2011


Topics:  Business IT Alignment | CIOs | IT Management | IT Managers | Risk Assessment | Risk Management

WHITE PAPER - Through this white paper learn how the dynamic of project management is changing thanks to web conferencing. With between 60-70% of all employees now mobile, discover tips for improving project management strategies, and how to manage a mobile workforce.  
Posted: May 3, 2012 | Published: May 1, 2011


Topics:  Business IT Alignment | Business Process Management | Collaboration | IT Managers | Mobile Workers | Project Management | Web Conferencing Services

WEBCAST - On Wednesday, May 23rd join us at 10 AM (PDT)/1 PM (EDT) for an informative panel discussion featuring Paul Glen, CEO of Leading Geeks, and Chris Pirillo, founder of LockerGnome, to uncover how to recruit, manage, and leverage the millennials in your business.
Posted: May 2, 2012 | Premieres: May 23, 2012


Topics:  Business IT Alignment | Business Management | Business Process Management | IT Management | IT Managers | Workforce Planning