EGUIDE - Many organizations are eager to jump on the supply chain sustainability bandwagon without fully comprehending what such a program means to the organization. In this tip guide, you will gain expert insights into maintaining consistency and other governance elements to maintain a sustainable supply chain program with broad executive support.
Posted: January 31, 2012 | Published: January 31, 2012


Topics:  Best Practices | ERP | Supply Chain Execution | Supply Chain Intelligence | Supply Chain Management | Supply Chains

EGUIDE - It is essential to convey sustainability in a meaningful way to manufacturers and clear manner for suppliers. In this tip guide, you will learn best practices for green manufacturing policies, tips for overcoming resistance to green supply chain management and expert insights to identify and manage performance metrics.
Posted: January 31, 2012 | Published: January 31, 2012


Topics:  Enterprise Resource Management | ERP | Green Data Center | Supply Chain Collaboration | Supply Chain Intelligence | Supply Chain Management

WHITE PAPER - When we talk about the world becoming increasingly interconnected, instrumented and intelligent, the most ubiquitous example is the smartphone. It collects and disseminates data while its users are at home and on the go, serving up just as much socially driven info as static, always-there web content. This white paper outlines smarter commerce.
Posted: January 30, 2012 | Published: January 30, 2012


Topics:  CRM | Customer Data Integration | Customer Service | Mobile CRM | Mobile Device Management | Smart Appliances | Smart Phones | Value Chain Integration | Value Chain Management

VIRTUAL SEMINAR - Smarter commerce is designed to help companies better integrate and more effectively manage their value chains. It aligns the buy, market, sell and service processes in a way that puts the customer at the center of decisions and actions, which can lead to greater customer loyalty, revenue and profit margin growth.
Posted: January 30, 2012 | Premiered: January 30, 2012


Topics:  CRM | Customer Data Integration | Customer Data Management | Customer Satisfaction | Customer Service | Value Chain Integration | Value Chain Management | Value Chains

ASSESSMENT TOOL - Take the time now and find out how your organization's sales processes to configure, price and quote complex business-to-business (B2B) offers ranks against the market leaders in the B2B services, communications, software, IT services and B2B advertising sectors.
Posted: January 30, 2012 | Published: January 30, 2012


Topics:  B2B | B2B Integration | Configuration Management | CRM | Customer Data Integration | Customer Service | Price Quotes

PODCAST - Join author David J. Gardner for a podcast that explains the key to making mass customization more efficient. Using examples of cable service providers and McDonald’s, clients will see how they can tune their infrastructure to make exceptions less exceptional and keep profitability on track.
Posted: January 30, 2012 | Premiered: January 30, 2012


Topics:  CRM | Customer Data Management | Customer Service | Infrastructure Management | Infrastructure Services

WHITE PAPER - This brief white paper focuses on the unique order management of B2B commerce, outlining the requirements for distributed order management as a new business requirement and sharing the experiences of Dal-Tile as they implement an end-to-end distributed order management solution from IBM.
Posted: January 30, 2012 | Published: January 30, 2012


Topics:  B2B | B2B Integration | Customer Data Integration | Customer Service | Distributed Data Management | Order Management Systems | Supply Chain Integration | Supply Chain Management

WHITE PAPER - If you are looking for smarter ways to approach file sharing in your commerce environment, you are probably thinking about outsourcing or moving to the cloud. This evaluation from IBM, supported by research from Vanson-Bourne, can help by showing you critical factors to consider.
Posted: January 27, 2012 | Published: July 1, 2011


Topics:  B2B | Cloud Computing | Data Security | File Sharing Protocols | File Transfer Protocols | Outsourcing

ASSESSMENT TOOL - The Managed File Transfer benefit calculator shows you how much FTP is really costing you. Answer the questions to generate a customized benefit report that provides insight into areas of potential cost savings, metrics that help make an ROI business case, and examples of how other companies have saved with Managed File Transfer.
Posted: January 27, 2012 | Published: January 27, 2012


Topics:  Cost Benefit Analysis | File Management Programs | File Transfer Protocols | IT Management | IT Managers | ROI

WHITE PAPER - Query performance three times faster is just one item in this top-10 list from the analysts at Enterprise Management Associates (EMA). Download this article to read the full top 10 and learn why Cognos 10 holds "strong value for upgrading customers and prospects."
Posted: January 24, 2012 | Published: January 24, 2012


Topics:  Business Intelligence | Business Intelligence Software | Data Management | Enterprise Content Management | Enterprise Content Management Software | Enterprise Information Management (EIM) | Query Tools

WHITE PAPER - This report from Aberdeen looks at how leading companies are using business intelligence (BI) to achieve superior performance in sales management, customer service and financial efficiency. Read how your organization can achieve similar performance by following specific steps and actions.
Posted: January 24, 2012 | Published: January 24, 2012


Topics:  Business Intelligence | Business Intelligence Software | Customer Service | Data Management | Data Management Software | Financial Management | Information Management

VIRTUAL SEMINAR - Utilize a complete set of enterprise reports that are easy to build, maintain, secure and deploy, all delivered in a collaborative authoring environment and based on the fundamental principle of "author once — consume anywhere."
Posted: January 24, 2012 | Premiered: January 24, 2012


Topics:  Business Intelligence | Business Intelligence Software | CRM | CRM Best Practices | CRM Software | Customer Retention | Customer Service | Customer Service Best Practices

WHITE PAPER - Using enterprise reporting, an organization can progressively address immediate reporting needs, use business intelligence (BI) capabilities to acquire greater insight, extend BI to more users and prepare a platform for the future that includes the implementation of performance management.
Posted: January 24, 2012 | Published: January 24, 2012


Topics:  Business Intelligence | Data Management | Data Mining | Data Quality | Information Management

VIRTUAL SEMINAR - See how to get the targeted, interactive and personalized information you need to make informed decisions while you are away from the office.
Posted: January 24, 2012 | Premiered: January 24, 2012


Topics:  Business Intelligence | Business Intelligence Software | Mobile CRM | Mobile Device Management | Mobile Device Management Software

VIRTUAL SEMINAR - See how to use built-in collaboration and social networking tools to connect people and insights and achieve better business results.
Posted: January 24, 2012 | Premiered: January 24, 2012


Topics:  Business Intelligence | Business Intelligence Software | Collaboration | CRM | CRM Analytics | Social Networking | Web 2.0