Western Governors University is an online university that was facing student management challenges as it continued to grow at a significant pace. The university is in a rapid growth state, and was looking for a BPM solution, one that would be based on standards and could incorporate human tasks with automated processes.

The IT organization at WGU launched a search for a BPM system that was standards-based, supported a services-oriented architecture and easily deployed and maintained on their own. After considering several of the other solutions (including JBoss jBPM and coding a solution themselves), WGU selected the ActiveVOS business process management system (BPMS) from Active Endpoints. In this Upside Research Implementation Brief, we’ll take a closer look at the university, its challenges, and its decision to select a model-driven BPMS over a set of non-integrated propriety tools as the foundation for its SOA architecture. We’ll also examine the business impact of its BPM deployment.